Dalam hiruk-pikuk kehidupan Jakarta Selatan, ada sebuah kesempatan emas yang menanti di Anda Wellness. Jika kamu adalah sosok yang ceria, penuh energi, dan memiliki jiwa melayani, maka loker Front Office di Jakarta Selatan ini mungkin saja menjadi panggilan hatimu. Bergabunglah dengan tim kami yang berdedikasi untuk memberikan pengalaman terbaik bagi setiap pengunjung, sambil mengasah keterampilanmu dalam manajemen dan komunikasi. Temukan informasi lebih lanjut tentang template CV yang menarik yang dapat membantumu mempersiapkan aplikasi terbaik untuk loker Front Office di Anda Wellness.
Job Description:
Giving best solution for any operations issue raised.
Coordinate and collaborate with other departments related to ensure the smooth operations.
Communicate effectively both verbally and in writing to provide clear direction to team members, observing performance and encouraging improvement.
Monitor lobby traffic and assign team members as required.
Review VIP reservations and ensure the proper handling of VIPs and groups, administering amenity orders, and managing incoming guests.
Compute daily payroll, schedules and other reports, analyze data and make decisions based on prior experiences and knowledge of circumstances to prepare daily and weekly forecasts.
Create a warm and welcoming arrival for customer, ensuring that they feel expected and beyond.
Handle complaints promptly and efficiently, taking the necessary action, and informing the Customer.
Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.
Ensure communication, coordination and cooperation between the Front Office and all team.
Ensure that the day-to-day functions of the front office, office boy and office girl are completed
Requirements:
Able to read, write, speak and understand English to communicate effectively with guests and employees. FLUENT IN ENGLISH IT'S A MUST
Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
Strong interpersonal skills to provide overall guest satisfaction.
Thorough organization and supervisory skills.
Proficient in accomplishing tasks.
Able to work under pressure and deal with stressful situations during busy periods.
Education And Experience
High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.
OR
2-year degree from an accredited university in Hotel and
Akhir kata, jangan lewatkan kesempatan berharga ini untuk berkontribusi dalam dunia kesehatan dan kebugaran di Jakarta Selatan. Kamu bisa menjadi bagian dari tim hebat di Anda Wellness, di mana setiap hari adalah kesempatan baru untuk bersinar. Kunjungi kursus online tentang keterampilan komunikasi profesional yang bisa membantumu mempersiapkan diri lebih baik dalam menghadapi tantangan di loker Front Office di Jakarta Selatan ini. Ingat, kesempatan tidak datang dua kali, jadi segera ajukan lamaranmu dan raih masa depan cerah di industri ini!
Proses rekrutmen ini sepenuhnya gratis. Waspadalah terhadap segala bentuk penipuan yang mengatasnamakan perusahaan.


