Recruitment Infomedia Nusantara - Infomedia is a leading provider of Business Process Management services. Since its establishment, Infomedia continue to expand its business not only in Indonesia but also in the global region by providing Customer Relation Management, IT Outsourcing, Business Process Outsourcing, and Knowledge Process.
Currently, Infomedia manage 16,000 employees scattered throughout Indonesia which giving their best performance to achieve customer satisfaction. In Infomedia, we have invented an environment where people able to work with passion, creativity, innovation, responsibility and integrity. Always the Best is our working philosophy to drive Infomedia's sustainable business growth.
Senior Officer Service Operation IT
Job Description :
- Operational control of the infrastructure (network and systems) to support the entire service / project in the contact center services throughout Indonesia can run well.
- Carry out periodic maintenance / maintenance of the entire infrastructure (network and system) on each service / project contact center services throughout Indonesia.
- Help resolve operational disruption of infrastructure services / project in the contact center services throughout Indonesia.
- Electrical Engineering / Telecommunications / Information graduates from the best university with minimum GPA 3.00
- At least 2-3 years of working experience in the related fields is required
- Understand and have knowledge of IP networking in particular telecommunications technology, WiFi, FTTH Network
- Have the ability to communicate and good coordination
- Understanding of service management (ITIL, eTOM)
- Master business of operating a contact center
- Willing overtime and the service beyond the city
Join us to create better futures for your professional career and the company. Drop your CV by E-mail to :